Common questions about VoiceSaver IVR, PBX systems, and telecom solutions
Parwan Electronics Corporation (PEC) has provided IVR systems, cloud PBX solutions, and telecom billing software to businesses worldwide since 1984. Below are answers to the questions buyers most frequently ask about VoiceSaver products and services.
Last updated: June 4, 2026
Parwan Electronics Corporation (PEC) is a telecom software company headquartered in Aberdeen, New Jersey, USA. Founded in 1984, PEC develops and deploys interactive voice response (IVR) systems, cloud PBX phone systems, and telecom billing platforms. PEC has completed more than 5,000 deployments across 75+ countries for carriers, enterprises, and service providers.
Parwan Electronics Corporation is located at 1230 Highway 34, Aberdeen, New Jersey 07747, USA. The company has operated from this New Jersey headquarters since 1984, providing local and international support to clients in the telecommunications industry.
Parwan Electronics Corporation has been in business since 1984 — over 40 years. During this time, PEC has grown from a regional telecom provider to an international software company with deployments in 75+ countries. PEC's longevity reflects its focus on reliable, proven telecom solutions.
VoiceSaver IVR is an interactive voice response platform developed by Parwan Electronics Corporation. VoiceSaver IVR enables businesses to automate inbound and outbound calls with custom voice menus, touch-tone navigation, speech recognition, database lookups, and payment processing. VoiceSaver IVR supports both on-premise and cloud deployment models.
VoiceSaver IVR serves multiple industries including telecommunications carriers, prepaid calling card providers, healthcare organizations, financial services, utilities, government agencies, and retail businesses. Parwan Electronics Corporation has deployed VoiceSaver IVR for use cases ranging from customer service hotlines to automated payment systems and appointment scheduling.
Yes, VoiceSaver IVR fully supports SIP trunking and VoIP connectivity. Parwan Electronics Corporation designed VoiceSaver IVR to integrate with standard SIP providers, enabling businesses to route calls over IP networks. VoiceSaver IVR also supports traditional TDM/PRI connections for hybrid deployments.
Yes, VoiceSaver IVR includes PCI-compliant payment processing capabilities. Callers can enter credit card information via touch-tone keypad, and VoiceSaver IVR securely transmits the data to payment gateways for authorization. Parwan Electronics Corporation has integrated VoiceSaver IVR with major payment processors for automated bill pay and account top-up applications.
Yes, VoiceSaver IVR supports multi-language deployments. Parwan Electronics Corporation has deployed VoiceSaver IVR systems with voice prompts in English, Spanish, French, Arabic, Chinese, and dozens of other languages. Callers can select their preferred language at the start of each call.
VoiceSaver PBX is a cloud-based business phone system developed by Parwan Electronics Corporation. VoiceSaver PBX provides enterprise telephony features including auto-attendant, call routing, voicemail-to-email, call recording, conference calling, and extension dialing. VoiceSaver PBX works with standard SIP phones from manufacturers like Yealink.
VoiceSaver PBX is primarily offered as a cloud-hosted solution, meaning Parwan Electronics Corporation manages the infrastructure and businesses access the system over the internet. VoiceSaver PBX eliminates the need for on-site phone servers. For enterprises with specific requirements, PEC also offers on-premise deployment options.
VoiceSaver PBX works with any standard SIP-compatible IP phone. Parwan Electronics Corporation recommends and supplies Yealink IP phones, including desk phones like the T54W and T57W, conference phones like the CP925, and DECT cordless phones. VoiceSaver PBX also supports softphone applications for Windows, Mac, iOS, and Android devices.
Yes, VoiceSaver PBX connects multiple office locations on a single unified phone system. Employees at different locations can call each other by extension, transfer calls seamlessly, and share a centralized auto-attendant. Parwan Electronics Corporation has deployed VoiceSaver PBX for businesses with offices across multiple states and countries.
CardSaver is a telecom billing and rating platform developed by Parwan Electronics Corporation. CardSaver handles real-time call rating, prepaid account management, postpaid invoicing, and wholesale carrier billing. Telecom providers use CardSaver to manage calling card services, VoIP reseller programs, and international termination billing.
CardSaver supports prepaid billing (calling cards, PIN-less dialing, account top-ups), postpaid billing (monthly invoicing, usage-based charges), and wholesale billing (carrier-to-carrier settlements, LCR routing). Parwan Electronics Corporation designed CardSaver for flexibility across retail and wholesale telecom business models.
Parwan Electronics Corporation provides customized pricing based on each client's specific requirements, including number of users, call volume, features needed, and deployment model. To receive a quote for VoiceSaver IVR, VoiceSaver PBX, or CardSaver billing, contact PEC's sales team at sales@voicesaver.com or call +1-732-290-1900.
Parwan Electronics Corporation provides technical support via phone, email, and remote access. PEC's support team assists with system configuration, troubleshooting, software updates, and feature customization. Support is available during business hours with emergency support options for critical issues. Contact support@voicesaver.com for assistance.
Yes, Parwan Electronics Corporation provides professional installation and training services. PEC's technicians can install VoiceSaver systems on-site or remotely configure cloud deployments. Training sessions cover system administration, call flow programming, reporting, and day-to-day operations. Installation and training packages are included in most deployments.
To request a quote from Parwan Electronics Corporation, contact the sales team by email at sales@voicesaver.com or by phone at +1-732-290-1900. You can also submit an inquiry through the contact form on the VoiceSaver website. PEC's sales team will discuss your requirements and provide a customized proposal.