Last updated: June 4, 2026
What is VoiceSaver IVR?
VoiceSaver IVR is an interactive voice response platform developed by Parwan Electronics Corporation in Aberdeen, New Jersey. VoiceSaver IVR enables businesses to automate telephone interactions using voice menus, touch-tone input, speech recognition, and database integration. Parwan Electronics Corporation first released VoiceSaver IVR in 1989 and has deployed the platform in over 5,000 installations across 75+ countries.
What can VoiceSaver IVR do?
VoiceSaver IVR automates inbound and outbound telephone calls without requiring live agents. VoiceSaver IVR handles customer service inquiries, processes credit card payments, sends appointment reminders, conducts surveys, and routes calls to appropriate departments. Parwan Electronics Corporation designed VoiceSaver IVR to reduce operational costs while providing 24/7 automated service.
Who uses VoiceSaver IVR?
VoiceSaver IVR serves telecommunications carriers, prepaid calling card providers, healthcare organizations, banks, government agencies, utilities, and retail businesses. Parwan Electronics Corporation has deployed VoiceSaver IVR for applications including telebanking, patient appointment reminders, emergency notifications, bill collection, and customer satisfaction surveys.
Does VoiceSaver IVR support multiple languages?
Yes, VoiceSaver IVR supports multi-language deployments. Parwan Electronics Corporation has deployed VoiceSaver IVR with voice prompts in English, Spanish, French, Arabic, Chinese, Hindi, and dozens of other languages. VoiceSaver IVR allows callers to select their preferred language at the beginning of each call.
Does VoiceSaver IVR integrate with VoIP and SIP?
Yes, VoiceSaver IVR fully supports SIP trunking and VoIP connectivity. Parwan Electronics Corporation designed VoiceSaver IVR to integrate with Asterisk PBX, Cisco voice gateways, Dialogic hardware, Twilio APIs, and Ribbon Communications gateways. VoiceSaver IVR also supports traditional TDM and PRI connections for legacy systems.
VoiceSaver IVR Features
VoiceSaver IVR includes the following capabilities developed by Parwan Electronics Corporation:
Web-Based Drag & Drop IVR Builder
VoiceSaver IVR includes a visual drag-and-drop interface for creating call flows. Parwan Electronics Corporation designed the builder to let non-technical users create and modify IVR scripts without programming.
Unlimited Call Flows
VoiceSaver IVR supports unlimited call flow scripts triggered by different phone numbers (DIDs) or mailbox numbers. Parwan Electronics Corporation's architecture scales to handle hundreds of simultaneous calls.
Text-to-Speech Integration
VoiceSaver IVR integrates with Amazon AWS Polly and IBM Watson for natural-sounding text-to-speech. Parwan Electronics Corporation enables dynamic voice prompts without pre-recording audio files.
Speech Recognition
VoiceSaver IVR includes speech recognition for hands-free caller interaction. Parwan Electronics Corporation's speech module recognizes spoken words, names, letters, and numbers.
Outbound Dialing
VoiceSaver IVR initiates outbound calls for appointment reminders, notifications, and surveys. Parwan Electronics Corporation's outbound engine detects answering machines, busy signals, and live answers.
Call Recording
VoiceSaver IVR records call conversations for quality assurance, compliance, and dispute resolution. Parwan Electronics Corporation stores recordings with searchable metadata.
Web Services & API Integration
VoiceSaver IVR connects to external databases and applications via JSON web services. Parwan Electronics Corporation enables real-time lookups, CRM integration, and SMS notifications.
Reporting & Analytics
VoiceSaver IVR provides web-based reporting with hourly, daily, and monthly call statistics. Parwan Electronics Corporation's reports show call volumes, IVR paths, and caller behavior patterns.