Insight Interactive Voice Response (IVR) is a
technology that automates interaction with telephone callers. It is a powerful software that allows companies to turn their vision of an
interactive call flow into reality. It can call your customers and remind them about their bills due, your customers can
call and setup appointments, or the system can provide the status of the shipments. All in clear voice and in the language
the callers understand.
Insight IVR can reduce cost of common sales,
service, inquiry, collection and support calls to and from the company. It works 24 hours a day and seven days a week.
The software consists of two main parts:
Call Handling Engine
The Application Generator
Insight IVR is built on a
software platform that has been developed over the last 20 years. The product
has been proven around the world to be flexible, robust, and reliable.
Please be sure to contact
us at (732) 290-1900 to schedule a demonstration of the Insight