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Insight IVR Call Handling
Engine:
Port Settings
The
Call Handling Engine allows you to control the settings of
any line/port by simply clicking the right button on your
mouse. The different settings a line can be set to are:
Enabled makes the port active
Disabled makes the port inactive
Inbound sets the port to only accept incoming calls.
Outbound sets the port to only make outgoing calls.
Disconnect cuts off any call in progress and clears
the port.
Busy Out sets the port to a busy state so no new
call can come in or go out. |