What's New at PEC-2012

 
 USA: 1-732-290-1900
Intl USA: 001-732-290-1900
UK: 0044-20-3355-2940
Products Solutions Company Resellers Support Contact Us
   

Call Ahead: Details


:: Runs 2-128 ports
:: Play Different Messages
:: Motorola Call Ahead Protocol Support
:: Touch Tone Response
:: Extremely Reliable
:: RS-232 Host Interface

The PEC Call AheadTM System calls your customers before you dispatch your technician for service and support. It returns the status of the call to your Host computer.

From 2 to 128 Lines

The Call AheadTM hardware and software works with virtually any phone system in the world. It can call up to 128 customers concurrently.
 

Motorola Call Ahead Protocol

The PEC Call AheadTM system fully supports the Motorola Call AheadTM host communications protocol interface.
 

Host Interface

The Call AheadTM System connects to your Host computer via the industry standard EIA RS-232C connection. It uses the Motorola Call AheadTM communications protocol for Host communications.
 

Call Flow Control

Call AheadTM keeps track of every transaction it receives from the host computer. The host string contains the phone number, time to call, number of retries for bust and no answer, the message to play, and the line number to dial on. After Call AheadTM makes the call, it returns either the Connect, Busy, No Answer, or the Answering Machine status to the Host computer.

DTMF Feedback

The Call AheadTM system lets your Host computer know if the called party pressed a Touch Tone key, to make sure your client heard the message delivered to him or her.
 

The Tape Program

The Call AheadTM Tape Utility program allows you to record the message you want your customers to hear. It also allows you to review and edit the messages.

On Screen Statistics

Call AheadTM shows you calls attempted, completed, intercept tones, retries, and busy, no answer, all totaled and in view, on-screen.
 

Remote Support

We can dial into your Call AheadTM system through a modem and provide remote support.

 

   
:: Features
:: Details
:: System Requirements


Bookmark and Share

 
 
Products Solutions Company Partners Support Contact Us Site Map XML
 
 

1230 Highway 34, Aberdeen NJ 07747 USA Phone: 1-732-290-1900 Fax: 1-732-566-8771 E-mail: sales@voicesaver.com

Copyright (c) 1984-2012 Parwan Electronics Corporation. All rights reserved.