The PEC Call Ahead^TM System calls your customers before you dispatch your technician for service and support. It returns the status of the call to your Host computer.

The Call Ahead^TM hardware and software works with virtually any phone system in the world. It can call up to 24 customers concurrently.

The PEC Call Ahead^TM system fully supports the Motorola Call Ahead^TM host communications protocol interface.

The Call Ahead^TM System connects to your Host computer via the industry standard EIA RS-232C connection. It uses the Motorola Call Ahead^TM communications protocol for Host communications.

Call Ahead^TM keeps track of every transaction it receives from the host computer. The host string contains the phone number, time to call, number of retries for bust and no answer, the message to play, and the line number to dial on. After Call Ahead^TM makes the call, it returns either the Connect, Busy, No Answer, or the Answering Machine status to the Host computer.

The Call Ahead^TM system lets your Host computer know if the called party pressed a Touch Tone key, to make sure your client heard the message delivered to him or her.

The Call Ahead^TM Tape Utility program allows you to record the message you want your customers to hear. It also allows you to review and edit the messages.

Call Ahead^TM shows you calls attempted, completed, intercept tones, retries, and busy, no answer, all totaled and in view, on-screen.

We can dial into your Call Ahead^TM system through a modem and provide remote support.

Parwan Electronics Corporation
1230 Highway 34
Aberdeen, NJ 07747 USA
Telephone: (732) 290-1900
Fax: (732) 566-8771
E-mail pec2004@voicesaver.com